Refund Policy

If an order from RYZE Superfoods does not meet your needs, contact us to review the options below. These conditions distinguish an unwanted item from a delivery or product problem.

Requests before shipment

Exchange requests are available within the return window when the replacement is in stock. Tell us promptly if you need to cancel or amend an unshipped order; processing may already be underway, so success is not guaranteed. After shipment, use this return process instead.

Time limits and eligibility

Contact the store during the 30 days following receipt to request an eligible return or exchange. We will ask for purchase proof, such as the order number. Unwanted goods need to remain unused, with their original condition and original packaging preserved.

Instructions before mailing

Wait for the shipping arrangements or prepaid label we supply. The store pays qualifying return shipping for unwanted purchases as well as quality and fulfilment problems. The default return location is our General business address, 2410 W Sycamore St, Fayetteville, Arkansas, 72703, United States; use another destination only if we specifically provide it. There is no restocking fee.

Incorrect, damaged or incomplete items

Please describe any damage, defect, missing contents or wrong item and include order information and photographs where relevant. After reviewing the case we will help with the applicable solution. Change-of-mind eligibility conditions cannot remove your legally protected rights concerning faulty or mis-supplied goods.

After the return is approved

Once we have received the return, completed inspection and approved it, we send the refund to your original payment method within 10 business days. This does not include any additional posting time at the bank or payment provider. We can help trace the repayment if needed.

Contact details for this store

Merchant name — RYZE Superfoods
Email our team: Support@robustmushroomcoffee.shop
Telephone number: 479-358-2737
Our business address: 2410 W Sycamore St, Fayetteville, Arkansas, 72703, United States